Shipping cutoff dates for 12/24 delivery Orders must be placed by midnight
EU 18/12
DE & AT 21/12
NL & BE 21/12

Help

Rider Service: 00800 287 866 13

Snowdeck Guidelines

Covered

General Policy

If a product is found defective by Burton, in its sole discretion, Burton's only responsibility shall be limited to repair or replacement of the defective product. Burton will not be responsible for any costs, losses or damages incurred as a result of loss or use of product.

This warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.

  1. The warranty applies only to Burton products purchased from Authorized Burton Snowboard Dealers and is valid for the original purchaser only.
  2. All products returned to Burton for warranty inspection must receive prior return authorization which can be given over the phone. Ship products freight prepaid and insured. Burton assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.
  3. Excluded from coverage under this warranty are the following:
    1. Damage caused by misuse, abuse or neglect.
    2. Damage caused by improper mounting or adjustment of the trucks.
    3. Normal wear and tear.
    4. Damage caused by anything other than defects in material or workmanship.
    5. Damage caused by use of solvents or adhesives.
    6. Damage caused by use on non-Burton hardware for mounting.
    7. Damage to Burton products caused by non-Burton products.
  4. All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Burton.
  5. Repaired or replaced products are covered for the remainder of the original warranty only.
  6. All warranty claims must be accompanied by the original purchase receipt from an Authorized Burton Dealer. Invoice or charge receipt must clearly identify the dealer.
  7. Burton product is not covered by any verbal warranties.

ROCK DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER THIS WARRANTY. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF MANUFACTURER OR SELLER. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

Top Deck

  • Burton Snowboards warrants all Snowdeck top decks sold by Burton to be free of defects in material or workmanship for a period of 90 days from the date of purchase.
  • Delamination due to defects in materials, workmanship or glue.

Subdeck

  • Burton Snowboards warrants all Snowdeck subdecks sold by Burton to be free of defects in material or workmanship for a period of one year from the date of purchase.
  • Structural cracks on fiberglass top sheet, base, core, edge, sidewall and inserts.
  • Lamination failure of top sheet, base, sidewall, edge, tip and tail protectors.
  • Improperly aligned insert pattern
  • Spinning or stripped inserts. (Note: Inserts that are stripped due to improper mounting are repairable, but are not considered a material flaw.)
  • Core expansion.

Snowdeck Components

  • Burton Snowboards warrants all Snowdeck components sold by Burton to be free of defects in material or workmanship for a period of one year from the date of purchase.
  • Breakage and/or cracking of any parts, not due to misuse, abuse, neglect, impact or the use of resins and/or solvents.

Not Covered

General Policy

If a product is found defective by Burton, in its sole discretion, Burton's only responsibility shall be limited to repair or replacement of the defective product. Burton will not be responsible for any costs, losses or damages incurred as a result of loss or use of product.

This warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.

  1. The warranty applies only to Burton products purchased from Authorized Burton Snowboard Dealers and is valid for the original purchaser only.
  2. All products returned to Burton for warranty inspection must receive prior return authorization which can be given over the phone. Ship products freight prepaid and insured. Burton assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.
  3. Excluded from coverage under this warranty are the following:
    1. Damage caused by misuse, abuse or neglect.
    2. Damage caused by improper mounting or adjustment of the trucks.
    3. Normal wear and tear.
    4. Damage caused by anything other than defects in material or workmanship.
    5. Damage caused by use of solvents or adhesives.
    6. Damage caused by use on non-Burton hardware for mounting.
    7. Damage to Burton products caused by non-Burton products.
  4. All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Burton.
  5. Repaired or replaced products are covered for the remainder of the original warranty only.
  6. All warranty claims must be accompanied by the original purchase receipt from an Authorized Burton Dealer. Invoice or charge receipt must clearly identify the dealer.
  7. Burton product is not covered by any verbal warranties.

ROCK DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER THIS WARRANTY. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF MANUFACTURER OR SELLER. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

Top Deck

  • Breakage from wear
  • Breakage from improper installation of accessories
  • Breakage from improper foot position while landing high impact maneuvers
  • Intentional breakage
  • Edge chipping from normal wear and abuse
  • Warpage from neglect to maintain when exposed to heat, rain, or snow.
  • Any problem resulting from misuse, abuse, impact or neglect.

Subdeck

  • Burton Snowboards warrants all Snowdeck subdecks sold by Burton to be free of defects in material or workmanship for a period of one year from the date of purchase.
  • Structural cracks on fiberglass top sheet, base, core, edge, sidewall and inserts.
  • Lamination failure of top sheet, base, sidewall, edge, tip and tail protectors.
  • Improperly aligned insert pattern
  • Spinning or stripped inserts. (Note: Inserts that are stripped due to improper mounting are repairable, but are not considered a material flaw.)
  • Core expansion.

Snowdeck Components

  • Breakage caused by any type of modification not authorized by Burton.
  • Material breakdown caused by the use of solvents or resins.
  • Any damage caused by the use of non-spec hardware.

General Policy

If a product is found defective by Burton, in its sole discretion, Burton's only responsibility shall be limited to repair or replacement of the defective product. Burton will not be responsible for any costs, losses or damages incurred as a result of loss or use of product.

This warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.

  1. The warranty applies only to Burton products purchased from Authorized Burton Snowboard Dealers and is valid for the original purchaser only.
  2. All products returned to Burton for warranty inspection must receive prior return authorization which can be given over the phone. Ship products freight prepaid and insured. Burton assumes no responsibility for products during shipment from the customer to our Warranty Department. Shipping charges are not refundable.
  3. Excluded from coverage under this warranty are the following:
    1. Damage caused by misuse, abuse or neglect.
    2. Damage caused by improper mounting or adjustment of the trucks.
    3. Normal wear and tear.
    4. Damage caused by anything other than defects in material or workmanship.
    5. Damage caused by use of solvents or adhesives.
    6. Damage caused by use on non-Burton hardware for mounting.
    7. Damage to Burton products caused by non-Burton products.
  4. All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Burton.
  5. Repaired or replaced products are covered for the remainder of the original warranty only.
  6. All warranty claims must be accompanied by the original purchase receipt from an Authorized Burton Dealer. Invoice or charge receipt must clearly identify the dealer.
  7. Burton product is not covered by any verbal warranties.

ROCK DAMAGE AND ANY OTHER IMPACT RELATED DAMAGE IS NOT COVERED UNDER THIS WARRANTY. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE DURATION OF THE WRITTEN WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF MANUFACTURER OR SELLER. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS WHICH VARY FROM STATE TO STATE.

  • Remove top deck and trucks from subdeck before returning.
  • Use a box for shipping subdecks. Plastic wrap will not protect the subdeck in transit.
  • Do not use a “permanent” marker to point out a subdeck's problem.