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Help

Rider Service: 00800 287 866 13

Where can I find a Burton dealer in my neighborhood?

We have Authorized Burton Dealers all over the globe. For a complete list of dealers in your area, use the Dealer Locator on our site.

How about you guys hook me up with a free 2015 Catalog?

Go to our Catalog Request section and we'll get one in the mail to you right away

Do boards come from the factory ready to ride, or do I need to wax it first?

Our boards come ready to ride, but it's always a good idea to tune your board after a few days of riding.

How about you guys hook me up with some free stickers?

All you have to do is write us a letter and send it in the mail. Send in a riding photo, a few jokes, anything at all, and we'll send you some stickers. Be sure to include your return address. It's just that easy.

Please mail requests to:

Stickers
Burton Snowboards Europe
Rider Service
Hallerstrasse 111
A-6020 Innsbruck
Austria

Where is Burton located?

We have five offices worldwide. Our North American offices are located in Burlington, Vermont and Irvine, California. Our International offices are in Innsbruck, Austria, Tokyo, and Sydney, Australia

What is the Chill program?

Chill is a nonprofit learn-to-ride program for at-risk inner-city kids. Every year, we take over 100 kids from each city to the slopes, beach and skate parks and provide them with everything they need to learn to ride: lift tickets, lessons, transportation, and head-to-toe gear. Kids want to learn these board sports because it's fun, but it takes several lessons and lots of hard work to learn. We use these board sports to help kids accomplish goals they never thought they could while teaching them some of the most important lessons of life's; patience, persistence, responsibility, courage, integrity, and pride- all through positive adult role models who treat the kids with respect and encouragement. This year alone, Chill will serve over 2,500 Chill will serve over 2000 disadvantaged boys and girls in 14 North American cities and Sydney, Australia this winter. For more info, visit the Chill section of the site.

Where can I find out about Careers at Burton?

Check out the Careers section for postings and information about working at Burton.

Does Burton offer internships?

Yes, Burton internships typically follow the academic calendar and are offered on an as-needed basis. When an internship becomes available we post it on the website with the other open positions. Check out the Careers section for more info.

Is Burton a publicly traded company?

No. We are a privately held company with no future plans to go public.

I'm doing a school project on Burton Snowboards and I need info about the company and its history. Can you help me get an A?

While we can't guarantee you'll get an A, you can check out the student research download (PDF) in the Company section. It'd be cool if your homework was as perfect as that backside 7, but due to the fact that we are a private company, we do not release any financial records, trade secrets or contact info for our employees.

How do I get sponsored?

Getting sponsored by Burton sure ain't the easiest thing, but it's not necessarily impossible.

Send us your "portfolio" (Rider's resume: action shots contest results magazine coverage photos and video). Include a letter explaining yourself. There are tons of riders of all ages that are looking to make the first step into a professional snowboard career, and it's flattering for them to approach Burton as their source for equipment and support. Unfortunately, we cannot sponsor them all. We have to be selective and search for specific qualities we look for in riders for the Burton Team.

Burton's Worldwide Team of riders all began as young rippers in their own respective areas: The Northwest, Tahoe, East Coast, Southern California, etc... All sponsorships begin on this regional level with Burton. We have a network or Burton Representatives out there who are always scoping new talent in their regions. You should be looking to begin your career by dominating your local scene, at any age, whether it is a small park in Minnesota or the Aspen Snowboard Team in Colorado. If you stand out at your local mountain, and your riding will be the one thing that helps you stand out, people will notice and you will be on your way. This is when you should be thinking about sponsorship and how to get there. This is also the time for you to be improving your riding and progressing every day you are on snow. Progression is key for a company like Burton to consider you for sponsorship.

Once you have brought your riding to a level where you feel you can compete nationally, you should start thinking about creating a resume of results, photographs, and even video if available. These three things, along with a letter explaining your accomplishments and goals, are the most important materials for a Team Manager and your Rep to see. Contest results are important, especially if you consistently place in the top 5 spots in halfpipe, slopestyle, boardercross, or big air. Photos and video are great for us to be able to "see" your riding style and tricks. Style is important these days; you can see that from any of the snowboard videos out there. The pros are always refining their style, year after year. Use your cover letter to explain who you are, what you have done, what you are looking for from Burton, and where you see yourself going in this sport in the years to come. Tell us a good shredding story, or give us an account of your best pow day ever. It is important for us to get to know you a bit.

So let's run down the checklist of what you should do to get sponsored: Progress in your riding every day; Work to be the best rider in your area; Have Fun. Begin to enter local contests: Halfpipe, Boardercross, Big Air, and Slopestyle podiums are key! Have your friends or family shoot pictures and video of your best riding. Have Fun. Contact the local rep in your area first; Send them your resume, photos, video and results. Let them know Who you are, and Why you want to be sponsored.

Continue to learn new tricks and expand your riding. Be safe, but go big. When your results and your riding are at a level to compete nationally with other riders, it is time to contact Burton directly. Send us your latest results, photos, video and a letter explaining yourself. Make it good. Your first impression is very important. Send it to:

Team Management/Sponsorship
c/o Burton Snowboards
80 Industrial Pkwy
Burlington, VT 05401

Note: Best entries have been known to receive special "gifts" from Burton. Make sure your stuff is good, and you may receive something too.

We will check out all of your materials, and should be able to answer your request quickly. Do not be discouraged if your request is denied for sponsorship. All it means is that you have some better riding inside that has yet to be discovered. Continue to work on your riding in the areas that you like most. Eventually, hard work and tons of riding will be noticed, and hopefully you will be a step closer. We look forward to seeing your best stuff. And wish you luck and much snow in all of your riding endeavors.

Do you have a store where I can buy Burton gear?

Yep, the Burton Flagship Store's are located at our headquarters in Burlington, VT, New York City, Los Angeles, Chicago, Santa Barbara, Innsbruck, Austria, Oksaka Japan, Tokyo, and we have an outlet store located in Wrentham, MA and Orlando, FL. Come to shop and stay to hang out. Check out this link for more details on Burton Flagship Stores.

Does Burton offer any tours of their Headquarters or Manufacturing Centers?

If you're ever in Burlington, Vermont, stop by the headquarters for a tour of Craig's, our state of the art proto facility. You'll get a behind the scenes look at how a snowboard is made from start to finish. While you're at it, you can check out "The Barn" inside Craig's for a self-guided tour through over 30 years of Burton history. In the office lobby, there is also a mini-museum that traces the history of our boards. For more info and to sign up for a tour, visit Craig's.

Hey the website looks weird, whats up with that?

Our website prefers Internet Explorer versions 9, the latest versions of Mozilla Firefox, Safari and Chrome. It is allergic to Internet Explorer 8 and earlier.

Where can I find a Burton dealer in my neighborhood?

We have Authorized Burton Dealers all over the globe. For a complete list of dealers in your area, use the Dealer Locator on our site.